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05/01/2013

CPSI collects consumer complaints of threats and harassment

CPSI collects consumer complaints of threats and harassment BBB advises consumers to be very cautious when receiving collection calls

03/01/2013

BBB prepares for National Consumer Protection Week

NCPW runs March 3 – 9

12/04/2012

Recent surge in BBB branded phishing emails

In the past few days, we've seen a dramatic increase in complaints and conversations regarding suspicious BBB emails that have been circulating. Scammers have been using the BBB logo and brand to spread viruses and malware on to unsuspecting users' computers.

12/04/2012

Fast cash may end up costing consumers

Better Business Bureau is warning consumers looking for payday or car title loans to research a company or website’s reputation and read all the fine print before giving your personal information or signing any agreements.

10/10/2012

AB Appliance Repair Fails Consumers

Better Business Bureau is again warning consumers about AB Appliance Repair in Corpus Christi, Texas, after receiving more than a dozen complaints about the company. BBB first issued a release about the appliance repair company in May 2011.

09/05/2012

BBB Issues Warning About Art Heist, Hollywood Framed

Better Business Bureau has received numerous complaints from across the country about two websites based in Leander, Texas — art-heist.com and hollywoodframed.com. Consumers allege they ordered art and frames from Hollywood Framed and Art Heist, but either never received their orders, received the wrong order or received a product far inferior to the one advertised online. Many alleged the company did not respond to their calls or emails pertaining to delivery of the product ordered or refunds.

07/26/2012

Soundwave Cruises Sails Away with Consumers’ Money

In the last few months, Better Business Bureau has received complaints from consumers across the country about Texas-based Soundwave Cruises. Consumers allege they paid Jacob Dominguez, the company’s owner, thousands of dollars for cruises, and then received notification that those cruises were overbooked or cancelled. Though Dominguez promised quick refunds, some are still waiting for their money.

07/16/2012

Beware of Scam Calls During President Obama’s Visit to Texas

President Obama will be at several private fundraising events in Austin and San Antonio on Tuesday, but will not be taking time out of his busy schedule to pay your utility bills. A new scam suggests the federal government will help pay your electric bill to help curb the high utility costs many Americans are incurring this time of year. But instead of financial relief, victims could be left with a stolen identity and an empty wallet.

07/09/2012

Businesses Feel Bilked by CFNR Guide

Better Business Bureau recently received reports of a possible scam targeting businesses near military depots and installations. Business owners have said they were contacted by a company selling ads in a “CFNR Guide” or a “Referral Guide” to soldiers moving into the area.

06/27/2012

Central Asset Bureau Collects Consumer Frustrations

Threats of arrest, lawsuits and unending harassment seem to fill the playbooks of Central Asset Bureau, a debt collection agency in San Antonio. Better Business Bureau is issuing a warning to consumers after receiving numerous complaints about the company’s debt collection tactics. Most of the consumers allege the debt Central Asset Bureau is attempting to collect is not even valid.

06/21/2012

Central Disposal Service, LLC in the Dumps Over Consumer Complaints

Better Business Bureau is warning consumers about Central Disposal Service, LLC, a garbage removal company in Dripping Springs, after receiving dozens of complaints about the company’s service.

06/11/2012

Financial Aid Schemes Target Students Looking for Help

With the cost of college outpacing inflation and crimping family budgets, students and their families are eager to find scholarships and other awards to help pay for higher education. Better Business Bureau advises students and their parents to be wary of websites, seminars or other schemes that promise to find scholarships, grants or financial aid packages for an upfront fee.

06/11/2012

Estafadores dirigidos a los estudiantes que buscan ayuda financiera para la universidad

El costo para atender una universidad es alto en estos días y causa que las familias se extienden sobre sus presupuestos para que los estudiantes atiendan colegio. Munchas familias estén dispuestas a encontrar becas y otros premios para ayudar a pagar una educación superior.

06/08/2012

Is Classy Car Parts ‘Crazy’?

The identity of the actual owner of Classy Car Parts in New Braunfels seems to be a disputed fact. Anthony Boult filed for the name with the Comal County Clerk, but a man calling himself Tony Noble claims he is the actual owner.

06/01/2012

Local Custom Sign Company Fails to Deliver a Quality Product

As a business owner, nothing is more important to your storefront than an eye-catching sign. Signs can help attract new customers and strengthen your brand. Unfortunately, BBB continues to receive complaints from business owners across the country regarding custom neon and LED signs from Austin-based Everything Neon.


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