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03/14/2013
Consumer inquiries up 20 percent, instances of service top 180 million
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03/06/2013
Visit centraltx.bbb.org for daily consumer protection tips and releases
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03/01/2013
NCPW runs March 3 – 9
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08/21/2012
Better Business Bureau warns that college-age adults are particularly vulnerable to identity theft and related fraudulent crimes. According to the Consumer Sentinel Network database, 56,689 consumers between the ages of 20 and 29 fell victim to identity theft in 2011. That number accounts for 23 percent of the total number of identity theft complaints reported last year; the largest out of any 10-year age range.
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04/17/2012
In the latest Consumer Sentinel Network report issued by the Federal Trade Commission, Texas ranks fifth in the nation for the most reported cases of identity theft per 100,000 residents. Out of 384 metropolitan areas nationwide, cities in Central, Coastal, Southwest Texas and the Permian Basin were ranked as follows:
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03/07/2012
It is a common scenario. Someone receives a mailer or email offering a free trip or other fantastic prize and all he or she has to do is sit through a half-day seminar. Once the victim is there, the company turns on the high-pressure tactics in an attempt to sell a timeshare.
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03/01/2012
Effective today, March 1, amendments to the Federal Trade Commission’s Business Opportunity Rule go into effect. The changes implement new disclosures that work-at-home businesses must provide to ensure consumers have the appropriate information they need when considering a work-at-home program.
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02/28/2012
Better Business Bureau is joining with federal, state and local government agencies, and national organizations to promote consumer education during the 14th annual National Consumer Protection Week, March 4-10.
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02/28/2012
Better Business Bureau se está uniendo con las agencias federales, estatales y locales, y organizaciones nacionales para promover la educación de los consumidores durante el año 14 de la "Semana Nacional de Protección al Consumidor." Busque información nueva todos los días durante esta semana, días 4 a 10 de marzo.
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08/17/2011
Third party vendors are collecting billions of dollars in erroneous charges placed on mobile and landline phone bills and consumers are getting little help from their telephone service providers with removing and preventing such charges, according to a report released July 12 by the U.S. Senate Committee on Commerce, Science and Transportation.
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04/19/2011
Many people use both credit and debit cards interchangeably out of habit. The main difference between a debit and a credit card purchase is that a debit card creates a DIRECT link to your bank account
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04/15/2011
Many consumers own both credit and debit cards and use them interchangeably. However, there are differences in how debit and credit cards are charged and how consumers can be protected. Often consumers are in the habit of always using either card for specific purchases, but because a debit card creates a direct link to a bank account, there are times where it may not be wise to use one.
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03/31/2011
According to the Federal Trade Commission (FTC)’s Consumer Sentinel Network (CSN), Texas has the fifth highest rate for reported identity theft complaints in the nation. CSN’s 2010 report compiled nationwide complaint data from BBB as well as from the FTC, Internet Crime Complaint Center and other consumer advocacy organizations.
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03/07/2011
BBB is joining with federal, state, and local government agencies and national organizations to promote consumer education during the 13th annual National Consumer Protection Week (NCPW), March 6-12, 2011. During NCPW, BBB shares tips that help consumers protect their privacy, manage money and debt, avoid identity theft and prevent scams and fraud.
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02/22/2011
According to The College Board, $94 billion were made available to help college students cover education costs during the 2009-2010 school year. To assist the millions of students and parents who depend on annual grants and scholarships, many companies now sell information about financial aid availability and offer application services. BBB warns that in 2010 nearly 400 complaints were received nationwide from parents and students who were dissatisfied with services provided by scholarship and financial aid companies.
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