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03/18/2013
BBB advises consumers to get a contract in writing & set clear expectations
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07/20/2012
As the school year approaches and summer camps wrap up, many parents will start looking for other child care arrangements. Selecting the right daycare can be one of the more stressful decisions a parent will make. To help calm their nerves, Better Business Bureau encourages parents to do the necessary research when looking for the right daycare.
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07/20/2012
Los campamentos de verano están llegando a su fin y los padres necesitan preparar para que sus hijos regresen a la escuela o iniciar el proceso de seleccionar un centro de cuidado de niños. Determinando la mejor guardería para su hijo puede ser una de las decisiones más estresantes. Para ayudar a calmar sus nervios, el Better Business Bureau recomienda que los padres se toman su tiempo en la investigación de cualquier guardería que están considerando.
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11/30/2011
After almost a year, the frayed edges of carpet in Merrie Tomlinson’s house no longer fray her nerves. They do, however, serve as a reminder to research who she’s dealing with when looking for services, courtesy of Master’s Carpet Care.
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05/03/2011
BBB is partnering with the City of Austin, local universities, chambers of commerce, nonprofit associations and small businesses to collaboratively host the nation's first citywide internship program.
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04/01/2011
If you're not familiar with the term "scareware," it is when a web page you are viewing disguises itself as a pop-up window claiming you need to install a security update. It "scare"s you into clickin
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11/17/2010
BBB has issued an F rating to Central Texas Lawn Care for failing to answer consumer disputes. The Pflugerville-based company offers tree trimming, pest control and other lawn maintenance services to Austin-area residents. Ten consumers have filed complaints against this company in the past year.
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10/18/2010
Only one-third of small business owners surveyed by PNC Bank in 2008 had a succession plan for their business; although, more than three-quarters of them filed a will. While you may be hesitant to think that anything could possibly lead you elsewhere, you never know when something unexpected may occur, or when an opportunity may arise for you to change careers or even start a new business. A succession plan is vital to ensure the stability of your business in any of these unpredictable events. With the new year on the horizon, now is a great time to start planning if you haven’t already.
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08/11/2010
Texas Attorney General Greg Abbott recently announced a resolution to the state’s enforcement action against Austin-based Affordable Healthcare Options and its other entities AHCO Direct, LLC, AHCO Contract Servicing, Ltd., Maternity Card, Brian James McDonald and Aaron Christopher Bouren. According to AG filings, the company and their additional business names sold fraudulent discount health card plans to expectant women who lacked maternity insurance. Consumers who filed, or plan to file, a complaint with the Attorney General’s office may be eligible to receive refunds.
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08/03/2010
Fraud targeting senior citizens and their caregivers is a growing concern as thousands have fallen victim to scammers. As of August 1, 2010, BBB serving Central, Coastal and Southwest Texas reports an 11 percent increase in complaints from seniors compared to 2009.
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06/21/2010
BBB cautions consumers that local furniture and bedding retailer, EB Enterprises, has been operating without a required competency license from the Texas Department of State Health Services. Additionally, respondents to franchise opportunities with the company could face scrutiny for selling bedding without proper licensing. According to Texas Administrative Code, a person “may not manufacture, import, wholesale, distribute, or engage in the business of renovating or selling bedding in this state or for delivery in this state unless the person first obtains a permit for that specific purpose from the department.”
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05/27/2010
While most of the health care reforms signed into law earlier this year won't take effect for another four years, small businesses can look forward to an immediate health care tax credit designed to offset insurance premiums. BBB encourages business owners to check their eligibility and take advantage of the tax credit valuing up to 35% of employee health insurance costs in 2010.
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04/20/2010
Consumers nationwide report to BBB they have been contacted by solicitors claiming to offer health insurance affiliated with recent health care reform legislation. Reports to BBB state sales representatives use high pressure sales tactics, claiming the policies have a limited enrollment period and asking consumers for personal information.
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10/22/2009
According to a report by the Anti-Phishing Working Group, scareware attacks, or pop-up ads deceiving consumers into thinking their computer is infected with viruses, are on the rise. Most recently, companies like Google, Twitter and the New York Times are being exploited by hackers as part of a massive scareware attack on consumers. Better Business Bureau is offering advice to consumers on how to protect computers and personal information from the threat of scareware.
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09/01/2002
I saw an ad in the newspaper for jobs in corporate finance. I faxed my resume to the 800-number listed and got a call from a woman who said her company works with businesses to find employees to fill their positions. She said the service would cost me $495, but the fee was fully refundable if I was dissatisfied or found a job on my own. She guaranteed me interview opportunities and told me that if I found a job through her company, there was a good chance my new employer would reimburse me for the fee.
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