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03/20/2013
“In celebration of our new year packages we've selected you to receive 2 round trip airfares to anywhere in the contiguous United States —good for the next 12 months!”
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08/16/2012
According to the National Retail Federation, back-to-school spending will reach $83.8 billion this year, ranking back-to-school shopping as the second largest shopping event of the year. While the tax-free weekend offers a great opportunity to stock up on the necessary back-to-school items, Better Business Bureau encourages families to plan ahead to get the best buy for their buck.
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08/16/2012
La Federación Nacional de Minoristas reporta en el regreso de la escuela el gasto llegará a $83.8 mil millones este año. Situándose las compras para el regreso de la escuela el segundo mayor evento comercial del año. El fin de semana libre de impuestos ofrece una gran oportunidad para abastecerse de los artículos necesarios para el regreso a la escuela pero el Better Business Bureau anima a las familias planear con antelación para conseguir la mejor compra para su dinero.
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07/03/2012
As the July 4 holiday approaches, more discounts, coupons and promotions may pop up. Better Business Bureau warns consumers to carefully research those deals first before making a purchase. The reason: Each year Better Business Bureau receives hundreds of complaints from consumers whose “deal” only led to frustration.
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05/31/2012
Better Business Bureau is issuing a warning about Silver Star Real Estate Group. Since March, BBB received several complaints about this company from across the United States and Canada. Consumers have alleged Silver Star took money to sell their timeshares and then company representatives stopped answering phone calls or returning messages.
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05/17/2012
After receiving hundreds of complaints against companies using aggressive door-to-door sales tactics to pressure consumers into buying bogus or misleading products, Better Business Bureau is issuing an alert about such companies. The issues range from magazine subscriptions that were paid for but never delivered, to food products that were not of the high quality originally promised.
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03/14/2012
Ron Poole no longer expects to get the television stand he paid for in July. He has also accepted that his brand new sofa is going to be damaged. But, he said, he should have known there were going to be problems as soon as he walked into Bel Furniture in San Antonio to take advantage of the free high-definition television the store had advertised.
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12/13/2011
With the promise of high-end items at a 95 percent reduction in price, many consumers have been lured to penny auction sites and ended up losing hundreds of dollars, Better Business Bureau reports. BBB has received more than 500 complaints about penny auctions this year.
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11/28/2011
The Monday after Thanksgiving, dubbed Cyber Monday, is growing in popularity as a day to shop online. According to the National Retail Federation, seven in 10 online retailers expect their sales to grow at least 15 percent this holiday season. The NRF's holiday survey also found that the average person plans to do 36 percent of his or her holiday shopping online – up from 33 percent last year.
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09/02/2011
As Labor Day approaches, many car dealerships will offer incentives to help move the remainder of their 2011 inventory. Better Business Bureau reminds shoppers looking to take advantage of the holiday sales to do their homework and pay attention to detail; some promotions can be misleading.
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08/15/2011
The 13th annual Sales Tax Holiday, or Tax-Free Weekend, begins Friday and runs until Sunday. Consumers can expect to save approximately $8 for every $100 they spend on most clothing, footwear and school supplies priced less than $100. A full list of items that qualify can be found on the Texas Comptroller’s website here.
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08/05/2011
Better Business Bureau advises consumers to do their research before making expensive gun and shooting purchases online. One Coastal Bend area company earned an F rating from BBB and left a string of frustrated customers who paid in full for their products but never received them.
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06/24/2011
Summer is here and BBB warns that consumers could be visited by salespeople who may turn up the heat with high pressure sales tactics and misleading offers.
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04/20/2011
Central Texas-area consumers should be on the alert for door-to-door meat salespeople, according to multiple complaints recently filed with BBB. In the same fashion BBB warned about last April, consumers continue to allege that the representatives use high pressure sales tactics to collect hundreds, sometimes thousands, of dollars in cash and then never deliver the meat.
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12/22/2010
While it is nice to assume that every gift will be exactly what a recipient is looking for, the reality is many businesses will encounter consumers looking to exchange or refund items now that the holiday season is over. Unfortunately, BBB often hears from consumers that they find post-holiday product refund or exchange requests to be problematic, with frequent misunderstandings about return policies. Following the holiday season, it’s especially important for all business owners to make sure their customers know how best to bring a purchase back without a hassle.
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